Privacy Policy

1. Introduction

StoreAI Group Inc. (“StoreAI”, “we”, “our”, or “us”) provides an AI-powered Shopify application that helps merchants design, configure, and optimize ecommerce storefronts (the “App” or the “Service”). This Privacy Policy describes how we collect, use, and share personal information when you install or use the App in connection with your Shopify-supported store.

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, you should not install or use the App.

2. Information We Access from Shopify

When you install the App, we are automatically able to access certain types of information from your Shopify account via Shopify’s authorized APIs, in accordance with the permissions you grant during installation. This may include:

• Store Information – Store name, domain, contact details, and basic store configuration.
• Products – Product titles, descriptions, pricing, images, collections, inventory data, and related product attributes, as needed to generate and manage storefront content.
• Orders – Order information such as purchased products, order value, timestamps, and associated metadata, used for analytics, performance tracking, and optimization features.
• Customers – Customer-related information (e.g., customer IDs, purchase history, and interaction data) where required for specific App features such as personalization, recommendations, or analytics.
• Theme & Script/App Embed Access – Access to theme settings or App embed scripts to insert dynamic components, tracking logic, or AI-generated sections (e.g., product bundles or upsells) into your storefront.

The exact data we can access depends on the scope of permissions that you approve in Shopify when installing the App.

3. Additional Information We Collect

In addition to data obtained via Shopify APIs, we may collect the following categories of information directly from you or from your use of the Service:

• Merchant Account & Billing Information – Your name, business name, business address, email address, phone number, Shopify store URL, and billing or payment information (which may be processed via Shopify or our third-party payment processors).
• App Usage & Configuration Data – Interaction logs, store configuration choices, content generation history, customization settings, and other usage data related to how you and your team use the App.
• Support & Communications – Information you provide when you contact us for support, give feedback, or participate in surveys, including the content of messages and any attachments.
• End-User Technical Data (Store Visitors) – Depending on your configuration and applicable law, our scripts or integrations on your store may collect certain technical information about your store visitors, such as IP address, browser type, device type, time zone, referring URL, and on-site activity related to our widgets or App features.

4. Cookies & Tracking Technologies

We and our service providers may use cookies and similar tracking technologies to collect and store certain information when you interact with the App or when our scripts are loaded on your store.

• Cookies – Small text files placed on a device to recognize the browser, maintain sessions, and remember preferences.
• Log Files – Records of events on servers, such as IP address, browser type, ISP, referring and exit pages, timestamps, and clickstream data.
• Pixels, Tags, & Web Beacons – Code snippets or small graphic files used for analytics, performance monitoring, and marketing attribution.

You can control cookies through your browser settings. However, disabling cookies may limit certain functionalities of the App.

5. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service – To operate, maintain, and deliver the App’s core features, including AI-powered store building, content generation, theme configuration, bundling, and upsell functionality.
• Personalization & Optimization – To customize recommendations, page layouts, and other outputs based on your store’s data, orders, and performance metrics.
• Improvement & Development – To analyze usage trends, monitor performance, debug issues, and develop new features, tools, and services.
• Support & Communications – To respond to inquiries, provide technical support, send important notices (such as updates or security alerts), and administer your account.
• Marketing & Engagement – To send you information about new features, product updates, promotions, and educational content, in accordance with your communication preferences and applicable law.
• Analytics & Reporting – To generate aggregate or de-identified statistics and reports for internal business purposes and, where applicable, to provide you with insights about your store’s performance.
• Legal & Compliance – To comply with legal obligations, enforce our Terms of Service, and protect our rights, property, and users.

6. How We Share Information

We do not sell or rent your personal information. We may share information in the following limited circumstances:

• Service Providers – With third-party vendors who perform services on our behalf, such as cloud hosting, data storage, analytics, email delivery, customer support, logging/monitoring, and payment processing. These providers are authorized to use the information only as necessary to perform services for us and are subject to appropriate confidentiality obligations.
• Business Transfers – In connection with, or during negotiations of, any merger, sale of assets, financing, acquisition, or similar transaction involving StoreAI, personal information may be transferred as part of the transaction.
• Legal Requirements & Protection – When we believe disclosure is reasonably necessary to comply with applicable laws or regulations, legal process, or governmental requests, or to protect the rights, property, or safety of StoreAI, our users, or others.
• With Your Consent – When you have been notified about a specific disclosure and have provided your consent.

7. Behavioral Advertising & Marketing Choices

We may use certain information (such as your contact details, App usage data, and store performance metrics) to provide you with targeted marketing communications or ads about StoreAI that we believe may be of interest to you, in accordance with applicable law.

To learn more about how interest-based advertising works, you can visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of certain targeted advertising from major platforms here:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/ .

8. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction or update of inaccurate or incomplete data;
• Request deletion of your personal information in certain cases;
• Object to or request restriction of certain processing activities; and
• Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

You can exercise these rights by contacting us using the details provided in the “Contact Us” section below. We may need to verify your identity before responding to certain requests.

EU/EEA & UK Residents

If you are located in the European Economic Area or the United Kingdom, we process your personal data where necessary to perform our contract with you (e.g., to provide the App), to pursue our legitimate interests (e.g., improving and securing the Service), or with your consent where required by law. You also have the right to lodge a complaint with your local data protection authority.

California & Other Regional Rights

If you are a resident of certain jurisdictions (such as California), you may have additional rights regarding your personal information under local law. Where applicable, these may include rights to know what personal information is collected, used, disclosed, or “sold,” to request deletion, and to opt out of certain data sharing. StoreAI does not sell personal information as that term is commonly defined under such laws.

9. International Data Transfers

StoreAI and many of our service providers may be located in countries other than where you reside, including the United States and other jurisdictions. As a result, your information may be transferred to and processed in countries that may have different data protection laws than those in your jurisdiction.

Where required by law, we take appropriate measures to protect personal information when it is transferred internationally, such as implementing contractual safeguards or relying on other lawful transfer mechanisms.

10. Data Retention

We retain personal information for as long as reasonably necessary to achieve the purposes described in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

• Store & Configuration Data – Typically retained while your App subscription is active and for a reasonable period thereafter for backup, audit, and legal purposes.
• Analytics & Logs – Usage analytics, performance data, and logs are generally retained for up to 24 months, unless a longer period is required by law or necessary for security or fraud prevention.

You may request deletion of certain data associated with your account at any time. However, we may need to retain some information where required by law or for legitimate business purposes (for example, billing and transaction records).

11. Security

We implement commercially reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

The App is intended for use by businesses and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information as soon as reasonably practicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, provide additional notice (such as via email or in-app notification).

Your continued use of the App after any changes become effective constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your data rights, you may contact us at:

StoreAI Group Inc.
Email: info@storeai.dev